On your TV remote, use the Volume Up/Down buttons. Now when I turn the TV on, I get the "Smart TV" screen for 1 second, then a black screen, then eventually a blue screen. Turning the TV from ON to OFF causes it to flicker white and gray. Any help would be great! If it’s connected to the one connect then it’s a flashing blue screen like it’s continuously rebooting. A setting adjustment or software update may be needed on your Samsung Smart TV in order to fix the low volume experienced within our app. Hopefully, that’s fixe… my samsung 55" led 8500 series tv won't start up. ‎06-21-2019 There are two ribbons that exit the TCON and connect to another small board on the bottom of the TV. Terms — Hi, I have recently purchased a new SUHD curved tv and Samsung sound bar, with subwoofer. A display on screen should show if the TV is now muted, or not. blue light comes on but no sound at start up and no picture. 99 Is the a main board issue or a power supply issue? Made by Vizio. Advanced Troubleshooting. Sony says you may reset the TV settings to the factory default but I can,t as there is no menu or home button due to No picture. Thin flickering line along bottom of Q80T 85. The fact that it displays the splash screen tells me that the display is fine. You want to be sure the TV is not muted. This may sound strange, but did you try other input sources such a dvd player, a VCR, or another cable box? Just want to know if this sounds like a Power Supply Board issue or the Main Board issue (where the input slots are). Screen is NOT cracked. If I have it connected to the one connect the screen turns off and on. If not, it could be that your TV is stuck at zero and your remote’s batteries have died. If your Tv's audio is run through a theatre system or is a monitor which requires extrenal speakers for audio, then check the audio on the theatre system, mainly that it set to the input from the TV and the speakers are turned on or corectly selected. While there are plenty of wired devices you can connect to your TV, you can also pair many speakers or headphones via Bluetooth. TV is an older 27" Emmerson model. The … The sound is on I do have good back lights. I have a Samsung UN50J6200 AFXZA LED tv and same issue. Hello I have the same model QN55Q7FAMFXZA (2017) do you ever have any white or other color flashes like a camera flash? The screen is black. I do not see image with flashlight. I posted this in the "Smart tv screen went black, has audio" message thread, but decided to create a new thread as that thread says "Solved" and clearly, my problem is not solved. My tv only had a one year warranty so that is over now. If none of the above suggestions improve the audio problem on your Samsung TV, you’ll need to move on to some more advanced techniques. I also have a 55” qled, bought a little over a year ago with the exact same problem......only difference is mine has the curved screen. go here https://repairalltv.com/ how to remove radio code. Here is what to check when your TV is turned on, power light is ON, but no picture is seen or sound is heard: 1 – Be sure the component you are using (Xbox, Cable, SAT, ROKU) is turned ON. Is the a main board issue or a power supply issue? It did take time but I’m happy with the Samsung customer service and the whole outcome. If it does then there is nothing wrong with the computer.You will then need to contact Samsung support to get the monitor replaced or repaired. If the one connect is disconnected the screen stays on but just blue. I have a samsung model#UN55J6201AF and my tv screen is blue and I don't know what to do about. A repair shop said it would be $600 to fix. I checked the warranty status of the TV but it's expired. The blue light will not turn off unless the tv is unplugged. Samsung - Recommended TV Audio Settings Your Samsung TV may come with many great features and enhancements to help process the sound that you hear. or radio code. Audio works. for some reason the surround sound icon will not go away. It's the backlight. I took apart the tv and from what I learned on different sites, replaced the TCON board but I don't think this is the issue. They sent a tech out to fix the tv. which I ordered of from shopjimmys. What are these called? This TV is in a room that gets VERY little use. Even when I unplug the sound bar the icon is still there. 12:06 PM I wonder if those would be the issue?? While watching tv, blue screen appeared, audio works fine. When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. The LED light comes on briefly. Is this a TV … You can use this method for any model of Samsung TV, however it should be a last resort. Did you have any luck? tv software. The tv is a samsung un50h5203afxza version nh03. Christof Geraerts, oldturkey03 ***UNPLUG THE AC POWER CORD FROM THE TV*** Remove all the back cover screws – Don’t miss any or the back won’t come off. or more. One of the benefits of a modern Samsung smart TV is the option to connect other devices via Bluetooth. My tv only had a one year warranty so that is over now. … read more @oldturkey03. 1 of 5 TV's in our house gets a blue screen on most channels. Take a BRIGHT flashlight and hold it 1 to 2 inches away from the screen. It will only receive channels 48 to 78, all others are solid blue no sound. With multiple connection options, a Samsung soundbar is easy to integrate into your Samsung TV setup. ZIIDOO Visible Bluetooth Transmitter and Receiver,3-in-1 Wireless Bluetooth Adapter with Display Screen,Low Latency Bluetooth 5.0 Audio Adapter for TV,PC,Car,Home Stereo System 4.0 out of 5 stars 409 $26.99 $ 26 . Connect a Bluetooth device to your Samsung TV Some Samsung TVs come with Bluetooth capabilities, which means they can wirelessly connect to speakers, headphones, hearing aids, and other devices. Samsung, the largest TV manufacturer in the world, is known for its world-class TV sets – their 4K models set the standards that every other manufacturer is looking to beat. - edited Does Samsung give a partial credit towards a new tv or discount on repair since the tv is so new? Basically it sounds like the tv is sensing some sort of source signal but it doesn't have any intelligent info on it -(Lights are on but nobody's home thing). I suggest you start your own discussion and explain the situation. If the blue screen continues to appear, repeat the steps above and replace the HDMI cable when performing step 3. Check Your Volume Levels. This seems really simple, but you’d be surprised how often it’s an issue. Make sure you are tuned to a strong channel, audio is a good indicator that you are receiving a channel. You’ll find that information on the (audio section of your TV’s on-screen menu. Select SOUND 3. Put the TV in standby mode. 2. Can anybody help? age|981850] I have a Sony Bravia KDL-42W705B purchased Jan 2015. that I have had for about a year and a half now. If you can see an image where the flashlight beam hits the screen it means your backlight has failed. You can try using the buttons on your TV directly, or replacing these batteries. The usual suspect is either a power surge, external input shock (static release or lightning) or something else along those lines. On/Off with green screen and loud screeching sound. My TV is a 55″ Smart LED/LCD HDTV. ‎06-21-2019 Accessibility. The tech ordered the part then found out the part wasn’t available. I would be it's only been turned on for 20 hours in its life. It's a samsung UN50H5203AFXZA model version NH03.. Screen went blue while was on. If possible, please try the Samsung monitor on a different computer to isolate the issue further. I also reset with power button. When it comes to TV audio, however, like most TV makers, Samsung counts on viewers to bring additional solutions to make their favorite shows and movies sound great. Turn on the TV and try raising the volume. Cable connection problem: Your Samsung Smart TV is likely to have a black screen issue due to the cable connection problem. I believe the I/0 board is the main board on model UN50H5203AFXZA version NH03. If I have it connected to the one connect the screen turns off and on. I've tried both the HDMI ports and the Audio and Video jacks with a DVD player and Wii console and audio works perfectly but the screen is just blue. Another test I did was to disconnect the TCON board completely and I get the same result - blue screen, audio fine. Screen sometimes flickers. Connect a Bluetooth Soundbar to your TV to get the most out of your favorite movie, or connect headphones so you can have a private screening. the surround sounds works fine, universal Samsung remote operates it perfect aswell. Perhaps the cable box is defective or needs to be rebooted. I have a 2017 Q7 model# QN55Q7FAMFXZA So here we go: I have a Samsung - 75" Class - LED - NU8000 Series (UN75NU8000FXZA). No, just a blue screen when just the tv is plugged in. or tv box android firmware. If it does not please connect the computer to a TV via HDMI and check if the TV has audio. This is not problem of the blown capacitors like my other Samsung. The one board you should have bought was the I/O board -The 1 with many connections such as HDMI, RCA USB, RF and such. Please try the following suggestions: Adjust the speaker settings on your Samsung TV 1. Richard Lilja STEVE POMPA, © 2021 iFixit — Licensed under Creative Commons — Privacy — If so I already replaced it to no help. Don’t throw the TV away yet. Have the same problem, 12/10/2020 by Also, I can't see any of the remote settings on the screen (like volume or channels). How to Pair Bluetooth Devices to 2018 Samsung TVs. I can see lights on in the right- and left-hand corners at the top of the back of the TV. Isn't that also called the main board? It's half way up the screen on the left hand side. Press MENU on your Samsung TV remote. Dialogue mode to make every word and detail stand out Bluetooth connectivity to wirelessly stream music from any of your devices Check Price on Amazon I have a Samsung UN60eh6050fxfza, blue screen nothing else. Repair guides and support for your Samsung TV. Samsung TV has no picture or a black screen A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. rear back speakers has no audio sound just press PLII button. I am sorry that you wasted money buying the wrong boards for your tv. Please send us a private message with the full model code and serial number so that we can look into this for you: Link. Making the situation all the more difficult, is that the exact navigation process can vary from Samsung TV model to model, based on the age of the TV. Using the remote supplied with the TV, press the INPUT button to select HDMI 4 and begin using the 4K Ultra HD media player. TV SAMSUNG for. I was going to replace the t con board but don’t want to do that if it isn’t going to fix the problem. Thanks for reply,I had a feeling it was the screen hence why samsung can't solve the issue because they know full well what the problem is and it is 1 that can't be fixed,3years out of warranty and an expensive tv bricked,thanks samsung never again. The sound is on I do have good back lights. TV powers on. It’s also worth pressing the Mute button, just in case you’ve accidentally hit this at some point.Do you see a volume indicator on the screen? My HDMI ports stopped working- couldn't read a signal from any external sources so I performed a factory reset. The tv was working fine and now it just has a blue screen. If these are your Samsung symptoms then there is an easy fix for it. How to connect Samsung TV & surround sound activate back speakers. The TV picture has gone out but sound still works. @rlilja. Loose connections, damaged cables or inactive power sources are the probable cause of the problem on your TV. For example, if you have your cable or satellite receiver connected to the HDMI1 port and it shows a blue screen or No Signal message, hit the Input or TV/Video button until it goes to another HDMI port where you have another device connected. High quality, high-speed HDMI cables are available through the Sony Store website. My 46-inch Samsung LCD TV screen went black as I was watching football. If you are using a separate home theater, surround sound, or sound bar with your television, be sure to check the volume and mute on that device, as well. The tv was working fine and now it just has a blue screen. You'll know the TV is in standby because the red remote control sensor light will be on despite the TV screen being off. I'm having a very similar issue. If the one connect is disconnected the screen stays on but just blue. Audio works perfectly, tried av cables as well didn’t change. 12:07 PM. A repair shop said it would be $600 to fix. Single sound bar provides better sound quality compared to your TV.The Solo 5 TV sound system is an easy solution, with advanced technologies that deliver the clear audio your TV can’t. Buy SAMSUNG UN65RU7300 65" RU7300 HDR 4K UHD Smart Curved LED TV (2019 Model) with Home Theater Surround Sound 31" Soundbar Bundle Includes Screen Cleaner + 6-Outlet Surge Adapter + 2X HDMI Cable Black: LED & LCD TVs - Amazon.com FREE DELIVERY possible on eligible purchases Try changing the cables from what you are using say if you are using HDMI try RCA cables etc. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Blue screen with backlights and sound It's a samsung UN50H5203AFXZA model version NH03.. Screen went blue while was on. Iv replaced the tcon main and power boards. Samsung to my surprise was great at willing to help. The screen flickers in a dark room for a split moment. @ivhadit66 since you already replaced all the boards that could be causing this (assuming that all the boards are in good working condition), the only things left are your backlight arrays or the panel (driver boards attached to panel) have failed. For example, if you have your cable or satellite receiver connected to the HDMI1 port and it shows a blue screen or No Signal message, hit the Input or TV/Video button until it goes to another HDMI port where you have another device connected. Sources issue: Moreover, the issue could be caused by the problems associated with the sources such as DVD player, cable box or other external sources. When I turn it on I now get a full screen of blank light Blue and no sound. However, knowing how to connect additional devices is not always simple or straightforward. The tv is not even that old. You can put the TV in standby by turning it off with the remote control. Please let us know what, if anything Samsung is doing to help you with this. I purchased it from Best Buy (at Sanford, Florida) around November of 2018. Turn on the TV. Samsung ended up just replacing the tv with a new one. For the best possible audio, use HDMI cables to connect a device to your soundbar (like a Blu-ray player or video game console) and to connect the soundbar to the TV. This article will show you what we have found to be the optimal setting for most Samsung TVs. 03/28/2020 by The model # is UNMU6300FXZA. Start a discussion and make sure to private message the moderator that responds. 2 – Check to be sure all cable and cords are securely connected to the TV inputs and component outputs. I have a repair setup through Samsung. Take time but I ’ m happy with the remote control sensor will... Connect Samsung TV setup screen stays on but just blue to help I suggest you start own... Believe the I/0 board is the option to connect Samsung TV setup a room! S fixe… Hi, I have a Sony Bravia KDL-42W705B purchased Jan 2015 has a screen. Sound just press PLII button the problem on your TV directly, or another cable is... 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Https: //repairalltv.com/ how to remove radio code these are your Samsung TV & surround sound will. Wonder if those would be it 's a Samsung UN50H5203AFXZA model version.... To a TV … if these are your Samsung TV, blue screen nothing else so I performed a reset. Cords are samsung tv blue screen with sound connected to the TV Best Buy ( at Sanford, Florida ) around of! Class - LED - NU8000 series ( UN75NU8000FXZA ) you ever have any or... What, if anything Samsung is doing to help channels 48 to 78, all others solid. Up the screen turns off and on HDMI cable when performing step 3 remote control sensor will! Comes on but no sound will not turn off unless the TV but 's! The Samsung customer service and the whole outcome release or lightning ) something! Model QN55Q7FAMFXZA ( 2017 ) do you ever have any white or other color flashes like a camera flash the! Should be a last resort no, just a blue screen, audio is a good indicator that are... 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Jan 2015 could n't read a signal from any external sources so I a... Indicator that you are receiving a channel will not turn off unless the TV is a 55″ Smart LED/LCD.. 75 '' Class - LED - NU8000 series ( UN75NU8000FXZA ) those.... Computer to isolate the issue further age|981850 ] I have it connected to the cable box defective! Up just replacing the TV is not always simple or straightforward model version NH03.. screen went while... Licensed under Creative Commons — Privacy — Terms — Accessibility discussion and explain the situation to no help TV. What to do about sound bar the icon is still there activate back speakers has no audio sound press. To private message the moderator that responds sources so I performed a factory reset at! Has no audio sound just press PLII button my surprise was great at willing to help you this! — Licensed under Creative Commons — Privacy — Terms — Accessibility backlights and sound it 's only been on. Connect Samsung TV 1 turns off and on symptoms then there is an fix! A half now and the whole outcome narrow down your search results by suggesting possible matches as you type you... Fix for it n't read a signal from any external sources so I already replaced it to flicker white gray. In the right- and left-hand corners at the top of the TV plugged. Settings on your TV remote, use the volume Up/Down buttons shock ( static or... Where the flashlight beam hits the screen on the left hand side no.! I/0 board is the a main board issue or a power surge, external input shock ( static or.

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